This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain. This privacy notice is to be read by the responsible adult attending with a patient under 16, and by the patient himself/herself if the patient is over 15. You will be given a copy to read at your first appointment - please ask your physiotherapist if you would like a copy to take away with you.
The General Data Protection Regulation (GDPR) which is EU wide and far more extensive than its predecessor the Data Protection Act, along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.
1 – Leeds Children's Physiotherapy is based at The Orchard, Town Street, Leeds, LS18 5BL, but also provides services at other clinic locations.
2 - Who we are
The physiotherapists working within Leeds Children's Physiotherapy diagnose and treat musculoskeletal conditions in children and adolescents up to the age of 17. Treatments are carried out in accordance with the ‘Chartered Society of Physiotherapy' patient charter. All physiotherapists are members of the Chartered Society of Physiotherapy, and are registered with the Health & Care Professionals Council.
3 - Personal Data
For the purposes of assessment and treatment, Physiotherapists may require detailed medical information. We will only collect what is relevant and necessary for your treatment. When you visit our practice, we will make notes which may include details concerning your medication, treatment and other issues affecting your health. This data is always held securely, is not shared with anyone not involved in your treatment, although for data storage purposes it may be handled by pre-vetted staff who have all signed an integrity and confidentiality agreement. To be able to process your personal data it is a condition of any treatment that you give your explicit consent to allow your physiotherapist to document and process your personal medical data. Contact details provided by you such as telephone numbers, email addresses, postal addresses may be used to remind you of future appointments and provide reports or other information concerning your treatment. As part of our obligations as primary healthcare practitioners there may be circumstances related to your treatment, on-going care or medical diagnosis that will require the sharing of your medical records with other healthcare practitioners e.g GPs, consultants, surgeons and/or medical insurance companies. Where this is required we will always inform you first unless we are under a legal obligation to comply.
Leeds Children's Physiotherapy will only collect the information needed so that we can provide you with the services you require - the business does not sell or broker your data.
4 - Legal basis for processing any personal data
- To meet our contractual obligations as a healthcare provider, in line with the law relating to ‘Special Category Data', Article 9(2)(h)
- ‘Legitimate interest' to respond to enquiries concerning the services provided.
5 – Disclosure
Leeds Children's Physiotherapy will keep your personal information safe and secure. Only staff engaged in providing your treatment will have access to your patient records, although our administration team may require access to your contact details so that they can make appointments. Leeds Children’s Physiotherapy will not disclose your Personal Information unless compelled to, in order to meet legal obligations, regulations or valid governmental requests. The practice may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of its staff.
6 - Retention Policy
Leeds Children’s Physiotherapy will process personal data during the duration of any treatment and will continue to store only the personal data needed until the patient reaches 25 years old to meet our legal obligations. After this age all personal data will be deleted, unless basic information needs to be retained by us to meet our future obligations to you, such as erasure details.
7 - Data storage
All Data is held in the United Kingdom. Leeds Children’s Physiotherapy does not store personal data outside the EEA.
8 - Your rights as a data subject
At any point whilst Leeds Children’s Physiotherapy are in possession of, or processing your personal data, all data subjects have the following rights:
In the event that Leeds Children’s Physiotherapy refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge. At your request Leeds Children’s Physiotherapy can confirm what information it holds about you and how it is processed.
9 - You can request the following information
10 - To access what personal data is held, identification will be required
Leeds Children’s Physiotherapy will accept the following forms of identification (ID) when information on your personal data is requested: a copy of your driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If we are dissatisfied with the quality, further information may be sought before personal data can be released. All requests should be made to Dawn Wills – Director, Leeds Children’s Physiotherapy by phoning 07786 960 651 or writing to us at the address below.
In the event that you are dissatisfied with how your personal data is being processed by Leeds Children’s Physiotherapy, you have the right to complain to us. If you do not get a response within 30 days, you can complain to the ICO.
The details for each of these contacts are:
Dawn Wills – Leeds Children's Physiotherapy
07786 960 651
+44 (0) 303 123 1113 or email: https://ico.org.uk/global/contact-us/email/
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